hotelriver.rimini en faq 005

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Faq

Frequently Asked Questions

Which services are available?

These are the available facilities and services:
  • Reception open 24 hours
  • Bar open 24 hours
  • Lift
  • Reserved parking spaces with separate entrance for a fee of 15.00 Euro per night.
  • Air conditioning
  • Free Wi-Fi throughout the hotel
  • Luggage room
  • Bicycles for a fee of 7.00 Euro per day
  • Discounted tickets for theme parks
  • Seasonal pool with slide open from June to 6 September at Residence Record

What are the check-in times?

The room is guaranteed from 2.00 p.m.

If I arrive before 2.00 p.m.?

If your room is already ready you can use it immediately, otherwise we provide luggage storage and in the meantime you can use all the services of the hotel.

What are the check-out times?

The room must be vacated by 10 a.m., but we offer a luggage storage service until your departure the same day.

Who should I contact for sun loungers and parasols on the beach?

You can directly contact Lido San Giuliano on the beach tel. 0541 28282

How far is the free beach?

The public beach is only 250 metres away.

At what time is it possible to enter the breakfast room?

Breakfast is served from 7:30 a.m. to 10:30 a.m.

What if there are special dietary requirements?

It is important that they are specified at the time of booking.

What are the payment methods?

We accept cash payment up to the maximum limit allowed by law. For larger amounts, we accept debit and credit cards.

What if I need an invoice?

This information must be included at the time of booking and you must also provide the tax information to which the invoice is to be made out.

Is there a night porter?

The hotel is staffed 24 hours a day.

Do you pay a tourist tax in Rimini?

Yes, in the case of 3-star hotels S it amounts to 2.50 euro per person, per day and must be paid on site and in cash.

WHO HAS TO PAY?

The tourist tax is payable by persons staying overnight in accommodation facilities in the Municipality of Rimini, up to a maximum of 7 consecutive nights.
The tax is also due when the cost of the guest's stay is borne by the Municipality of Rimini.

WHO DOES NOT HAVE TO PAY

  • persons resident in the Municipality of Rimini;
  • persons present in accommodation facilities but not staying overnight ("day-use");
  • minors up to the age of 14;
  • minor children, from the second year onwards, if staying with their parents, limited to the months of June, July and August. For the purposes of counting the number of minor children, children who have not yet turned 14 and who already enjoy exemption are also included.
  • persons assisting patients admitted to health facilities in the municipal territory, at the rate of one accompanying person per patient;
  • personnel belonging to the state, provincial or local armed forces or corps, as well as the National Fire Brigade and Civil Defence Corps who are staying for service requirements
  • each coach driver staying for service requirements;
  • one tour leader providing assistance to groups organised by travel and tourism agencies, for every 24 participants;
  • the employees of the accommodation facility in which they work;
  • the elderly, aged no less than 65 years, who are part of groups organised by local public bodies, staying in hotels classified as 1 - 2 - 3 stars, excluding the months of July and August
  • persons with a 100% disability;
  • any accompanying persons of persons with 100% disability who are also paid an accompaniment allowance by INPS and INAIL, at the rate of one accompanying person per person;
  • foreign citizens applying for international protection who arrived as a result of unplanned inflows and as part of extraordinary national reception plans, as of 25/09/2014.

THOSE WHO REFUSE TO PAY

Persons who are required to pay the tourist tax but refuse to pay it to the accommodation provider are liable to pay the tax plus a penalty of 30% pursuant to Article 13 of Legislative Decree No. 471/97 and interest on arrears.

How far are we from...?

  • Lido San Giuliano 30 metres approx;
  • Palacongressi di Rimini 4.5 km approx;
  • Railway station 1.5 km approx;
  • Rimini Fair 3.5 km approx;
  • Historic Centre 1.5 km approx.
  • Aquafan: 12 km approx.
  • Oltremare: 12 km approx.
  • Fiabilandia: 3.5 km approx.
  • Italia in Miniatura: 4.5 km approx.
  • Rimini Golf: about 16 km
  • 105 Stadium - Rimini: about 4 km
  • Befane Shopping Centre: 4 km
  • Mirabilandia: 40 km approx.
  • Rimini Nord motorway exit: 11 km approx.
  • Rimini Sud motorway exit: 6.5 km

I have decided to arrive by train. How far is the station and how do I get to the hotel?

About 1.5 km. It is advisable to take bus number 2 just outside the station and get off at the first stop on the promenade in front of the hotel.

In which area is the hotel located?

We are in the San Giuliano Mare district, the seaside part of Fellini's village.

How far is the centre and how can I get there?

The centre is approximately 1.5 km away. It can be reached by bus number 2, our bicycles or the Vittoria ferry, or on foot.

Do you accept pets? Dogs Cats?

We accept small and medium-sized animals only in rooms with tiled floors and on request. Dogs are not allowed to stay with you during mealtimes. The beach, which has an agreement with us, has an area set aside for pet owners so they can accompany you under the beach umbrella. Just a few metres from the hotel is the Marecchia River embankment and the Briolini Park with a playground, an ideal place for taking your puppy for a run!